Gambling should be an enjoyable form of entertainment — nothing more. 7shot is fully committed to providing the tools, resources, and support that help every player stay in control. If gambling is ever causing you stress, it's time to use what we offer.
At 7shot, we believe that online gambling — whether that is sports betting on BRI Liga 1 and the Champions League, spinning reels on our slots, playing live casino tables, or enjoying togel (Indonesia's traditional numbers lottery) — should always be an enjoyable, recreational activity. The moment it stops being fun and starts feeling like a compulsion, a financial pressure, or a source of distress, it has crossed a line that we take very seriously.
That is why 7shot has invested in a comprehensive responsible gaming framework that puts practical tools directly in the hands of every member. Deposit limits, time-out periods, self-exclusion options, and trained support agents are available around the clock to any player who needs them. You do not need to be in crisis to use these tools — they are there for anyone who simply wants to keep their play within healthy boundaries.
This page explains every tool available to you, how to recognise when gambling may be becoming a problem, and how to reach our support team instantly. We also signpost external support organisations. Your wellbeing matters more to us than your wager volume — that is not marketing copy, it is the principle that shapes how we build and run the 7shot platform.
The 7shot platform is strictly restricted to adults aged 21 years and older. We enforce age verification at registration and during KYC checks. If you suspect a minor is using the platform, contact us immediately at [email protected]. Any account found to belong to a person under 21 will be immediately suspended and all funds returned.
Honestly consider each statement. If several resonate with you, please read the full guidance below and reach out to our support team.
If you answered "yes" to two or more of the above, we encourage you to set a deposit limit or contact our support team today. Help is confidential and free.
7shot provides a full suite of responsible gaming tools that every member can activate instantly through their account settings or by contacting our support team.
Set a maximum deposit amount for any daily, weekly, or monthly period. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered instantly and increased only after a mandatory 7-day cooling-off period.
Take a temporary break from the platform for 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended from all gameplay and deposits. The time-out cannot be cancelled once activated — it runs its full duration.
Self-exclusion closes your account for a minimum of 6 months, with options extending to 1 year, 3 years, or permanently. During exclusion, all marketing communications are halted and re-registration is blocked. Contact support to activate this immediately.
Set a maximum net loss threshold for any daily, weekly, or monthly period. Once reached, further wagers are declined for the remainder of the period. This tool is especially useful for players who find it difficult to stop after a losing streak.
Limit the total amount of time you spend on the 7shot platform per session or per day. When your session limit is reached, you will receive a notification and be automatically logged out, helping prevent extended unplanned play.
Enable on-screen pop-up reminders at regular intervals — every 30, 60, or 90 minutes — showing how long you have been playing and your net session result. These prompts encourage you to pause and reflect before continuing.
Opt out of all bonus offers, promotional emails, and marketing messages at any time from your account settings. This removes the temptation of promotional triggers that might encourage play beyond your intended limits.
At any time, you can request a confidential one-on-one account review with a 7shot responsible gaming specialist. Our trained agents — available in Indonesian and English — will review your activity and discuss options tailored to your situation.
Every responsible gaming tool on 7shot can be activated in minutes. Here is how to get started:
Visit 7shot Login and sign in with your username and password. All responsible gaming settings are accessible from your member dashboard.
Click on your profile icon and select "Responsible Gaming" from the dropdown menu. All available tools are displayed clearly in one dedicated section.
Select the tool you wish to activate — deposit limit, time-out, session limit, loss limit, or self-exclusion. Enter your preferred parameters and confirm your choice.
A confirmation notification is sent to your registered email and phone number. Limits that reduce your access take effect immediately. Increases to limits require a 7-day review period.
If you prefer, contact our support team via live chat, WhatsApp, or email and a trained agent will activate any tool on your behalf within minutes — no forms to fill in.
Problem gambling can develop gradually and is not always obvious to the person experiencing it. The following signs may indicate that gambling has moved beyond healthy entertainment:
Recognising these signs is the first and most important step. You do not need to be certain that you have a problem to reach out — if any of the above resonates with you, please contact our support team. All conversations are confidential.
Responsible gaming is not a checkbox — it is embedded in everything we build at 7shot.
Every new member undergoes a rigorous KYC identity and age verification process. No account is fully activated until age 21+ is confirmed. Our systems flag and freeze accounts that show inconsistencies in age documentation.
7shot does not send promotional bonus offers to accounts that have active responsible gaming restrictions, are in a time-out or self-exclusion period, or have shown patterns consistent with problem gambling behavior.
All 7shot customer support agents receive regular responsible gaming training to identify behavioral indicators of problem gambling and handle sensitive conversations with empathy, professionalism, and confidentiality.
Our platform monitors for patterns that may indicate problematic gambling — such as extended session durations, sharp increases in deposit frequency, or consistent loss-chasing behavior. Flagged accounts are reviewed proactively.
When a player activates self-exclusion, the restriction takes effect immediately — not after a grace period. Re-registration under a new identity during an exclusion period constitutes a serious breach of our terms.
Our responsible gaming support team includes native Indonesian-speaking agents available 24/7 (WIB). You can reach us in English or Indonesian — whichever makes it easier for you to express your concerns clearly.
Problem gambling does not only affect the person gambling — it can place significant strain on family relationships, household finances, and the mental health of those closest to the individual. If you are concerned about a family member or friend who you believe is gambling excessively, there are steps you can take.
You cannot force someone to stop gambling, but you can create space for an honest conversation. Choose a calm, private moment — not immediately after a gambling session or during a financial crisis — and express your concerns using "I feel" language rather than accusations. Avoid covering financial losses on their behalf, as this can inadvertently enable continued gambling.
If the person in question has a 7shot account and you have reason to believe they are a minor or are a registered self-excluded player attempting to circumvent their exclusion, please contact us immediately. We take third-party reports seriously and will investigate promptly.
If a family member is unable or unwilling to contact us themselves, you may reach out on their behalf. Our agents are trained to handle third-party contacts sensitively and will advise you on the options available without violating the account holder's privacy.
7shot encourages any player who feels gambling is becoming a problem to seek support beyond our platform tools. The following independent organizations provide confidential, professional guidance:
A peer-support fellowship for people who wish to stop gambling. Meetings are held globally and online support is available at gamblersanonymous.org. The 20-question self-assessment tool on their website is widely recognized as an effective first step.
A UK-based organization providing information, advice, support, and counseling for problem gamblers and their families. GamCare's resources and online chat are accessible internationally at gamcare.org.uk.
An Indonesian mental health organization providing counseling and crisis support services. If gambling-related stress is affecting your mental health, speaking to a professional counselor is a positive and important step.
If gambling is causing you concern — or you simply want to set up a limit before it does — our team is available around the clock. All contacts are confidential.
The fastest way to reach a responsible gaming specialist. Available 24/7 in English and Indonesian. Click the chat icon on any page of the 7shot platform.
Available 24/7 (WIB)Send a detailed message to our responsible gaming team. We respond to all emails within 4 hours, with formal acknowledgment within 24 hours.
[email protected]Message us directly on WhatsApp for a fast, private response. Ideal if you prefer not to use the on-platform chat or email. Indonesian and English supported.
+62 811 7shot 00All responsible gaming conversations — whether via live chat, email, or WhatsApp — are handled by dedicated welfare staff, are treated as strictly confidential, and are never shared with other departments. You will not be penalized for reaching out, and no promotional communications will be triggered by your contact.
Responsible gaming and great entertainment are not opposites. Set your limits, stay in control, and enjoy everything 7shot has to offer — from live sports betting and casino tables to slots and bingo online.
21+ Only Gambling can be addictive. Play responsibly. If gambling stops being fun, stop playing.