Privacy Policy

1. Introduction

7shot is committed to protecting the privacy and personal data of every member who uses our online gambling platform. We recognize that you entrust us with sensitive information, and we take that responsibility seriously. This Privacy Policy sets out, in clear and transparent terms, how 7shot collects, uses, stores, shares, and safeguards your personal data.

This policy is drafted in compliance with applicable international data protection standards and reflects our commitment to handling member data with integrity. We encourage you to read this document in full. If you have any questions or concerns after doing so, our support team is available 24/7 to assist you.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, all of which govern your use of the 7shot platform.

2. Data Controller

For the purposes of this Privacy Policy, 7shot acts as the data controller for all personal data collected through the platform at https ://7shot.net. As data controller, 7shot determines the purposes and means by which your personal data is processed.

You may contact our data protection team at any time using the details provided in Section 15 of this policy. We will respond to all data-related inquiries within 30 days of receipt.

3. Data We Collect

7shot collects the following categories of personal data from members and prospective members:

Category	Examples of Data Collected
Identity Data	Full legal name, date of birth, gender, Indonesian national identity number (NIK), copies of government-issued identity documents (KTP, passport).
Contact Data	Email address, mobile phone number, residential address (city, province, postal code — within Indonesia).
Financial Data	Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit amounts, withdrawal records.
Account Data	Username, encrypted password, account balance, bonus history, wagering activity, game history, session logs.
Technical Data	IP address, device type, browser type and version, operating system, screen resolution, referring URL, session duration, clickstream data.
Communication Data	Records of live chat conversations, support ticket content, email correspondence, and WhatsApp messages sent to 7shot support channels.
KYC & Verification Data	Selfie photographs, document scans, and any additional information submitted as part of the Know Your Customer verification process.
Preferences Data	Preferred language, notification settings, responsible gaming limits set by the member, and game category preferences.

We do not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, or health data beyond what is strictly necessary for responsible gaming compliance.

4. How We Collect Data

7shot collects personal data through the following means:

4.1 Direct Collection

Data you provide directly when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion. This is the primary source of identity, contact, and financial data.

4.2 Automated Technical Collection

Technical and behavioral data collected automatically as you navigate the 7shot platform, including through cookies, web beacons, server logs, and similar tracking technologies. See Section 9 for full details on our cookie practices.

4.3 Third-Party Sources

In certain circumstances, 7shot may receive data about you from third parties, including identity verification service providers engaged to conduct KYC checks, payment processors and banking partners (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay) who confirm transaction status, and fraud prevention or anti-money-laundering screening services.

5. Purpose & Legal Basis for Processing

7shot processes your personal data only where a lawful basis exists to do so. The table below sets out the primary purposes for which we process data and the corresponding legal basis:

Purpose	Legal Basis
Account registration and management	Performance of contract (providing the services you have signed up for).
Processing deposits and withdrawals	Performance of contract; compliance with financial regulations.
KYC identity verification	Legal obligation (anti-money-laundering and age verification requirements).
Fraud detection and prevention	Legitimate interests of 7shot in protecting the platform's integrity.
Responsible gaming monitoring	Legal obligation; legitimate interests; member welfare.
Customer support and dispute resolution	Performance of contract; legitimate interests.
Marketing and promotional communications	Consent (you may opt out at any time via account settings or by contacting support).
Platform analytics and improvement	Legitimate interests in improving the quality and security of the platform.
Legal and regulatory compliance	Legal obligation.

6. Sharing Your Data

7shot does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share data only in the following limited and controlled circumstances:

6.1 Service Providers

We engage trusted third-party service providers to support the operation of the 7shot platform, including payment processors and banking partners (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay), KYC and identity verification vendors, cloud hosting and infrastructure providers, fraud prevention and security services, and customer support platform operators. These providers access only the data necessary to perform their specific function and are contractually bound to process it solely for that purpose.

6.2 Game Content Providers

Certain technical session data, such as player identifiers and game round records, may be transmitted to licensed game studios — including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Pocket Games Soft — for the purpose of game delivery, result verification, and dispute resolution. No sensitive personal or financial data is shared with game studios beyond what is strictly necessary for these purposes.

6.3 Legal and Regulatory Disclosure

7shot may disclose personal data where required by applicable law, court order, or regulatory instruction, including disclosures to anti-money-laundering authorities or other competent bodies. Where lawfully permitted to do so, we will notify you of any such disclosure.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 7shot's business, member data may be transferred to the acquiring entity as part of that transaction. We will notify affected members in advance of any such transfer and ensure that the acquiring entity upholds privacy standards at least equivalent to those described in this policy.

7. Data Retention

7shot retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law or regulatory obligation. The following general retention periods apply:

• Active account data: Retained for the full duration of your membership and for a period of at least 5 years following account closure, in accordance with standard anti-money-laundering record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• KYC documents: Retained for a minimum of 5 years following the completion of verification or account closure, whichever is later.
• Customer support records: Retained for 3 years from the date of last contact, unless the communication relates to an unresolved dispute.
• Marketing consent records: Retained for 3 years from the date of consent or until consent is withdrawn, whichever is earlier.
• Technical and log data: Retained for up to 12 months from the date of collection, unless required for active fraud investigations.

When personal data is no longer required, 7shot will securely delete or anonymize it in accordance with our internal data disposal procedures.

8. Data Security

7shot implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the 7shot platform.
• Encryption at rest for all sensitive data stored on our servers, including identity documents and financial records.
• Access controls ensuring that only authorized personnel with a legitimate business need can access member data, governed by role-based permissions and multi-factor authentication.
• Regular penetration testing and security audits conducted by independent third-party security specialists.
• Intrusion detection and monitoring systems that operate continuously to identify and respond to suspicious activity.
• Secure data centers with physical access restrictions, environmental controls, and redundant backup systems.

9. Cookies & Tracking Technologies

7shot uses cookies and similar tracking technologies to operate and improve the platform, authenticate users, prevent fraud, and analyze usage patterns. The following categories of cookies are used:

9.1 Strictly Necessary Cookies

These cookies are essential for the platform to function and cannot be disabled. They enable core features such as user authentication, session management, and security. No personal data collected via these cookies is used for marketing purposes.

9.2 Functional Cookies

These cookies remember your preferences and settings — such as your preferred language, responsible gaming limits, and notification preferences — to provide a more personalized experience. Disabling these cookies may affect platform functionality.

9.3 Analytics Cookies

These cookies collect aggregated, anonymized data about how members use the 7shot platform — including which pages are visited most frequently and how users navigate between sections — helping us identify areas for improvement. We do not use analytics data to build individual behavioral profiles for marketing purposes.

9.4 Managing Cookies

You can control and delete cookies through your browser settings at any time. Please note that disabling certain cookies may impair the functionality of the 7shot platform, including your ability to log in or access account features. Refer to your browser's help documentation for guidance on managing cookie preferences.

10. Your Data Rights

As a member of the 7shot platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us using the details in Section 15. We will respond within 30 days of receiving your request.

• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data held in your account.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Restriction: You may request that we limit the processing of your personal data in certain circumstances, such as while a dispute is being investigated.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing. We will cease processing upon receipt of a valid objection unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

11. Minors

The 7shot platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, void any transactions, and delete the data in question. If you believe a minor has registered on the platform, please contact us immediately at [email protected].

12. Third-Party Links & Services

The 7shot platform may reference or display content from third-party game providers, sports data feeds, or other integrated services. These third parties operate under their own privacy policies, and 7shot accepts no responsibility for the privacy practices of external services or entities. We recommend reviewing the privacy policies of any third-party services you interact with independently of the 7shot platform.

13. International Data Transfers

7shot operates infrastructure and engages service providers that may be located outside of Indonesia. Where personal data is transferred to servers or processors in other countries, we ensure that appropriate safeguards are in place to protect your data to a standard at least equivalent to that described in this Privacy Policy. These safeguards may include standard contractual clauses, data processing agreements with certified vendors, or reliance on adequacy decisions applicable to the destination country.

14. Policy Amendments

7shot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. Where changes are material, we will provide advance notice via email or a prominent notification within the platform. The "Last Updated" date at the top of this page will be revised each time the policy is updated. Your continued use of the 7shot platform following the effective date of any amendment constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

15. Contact

If you have any questions, requests, or complaints regarding this Privacy Policy or the way 7shot handles your personal data, please contact our data protection team through any of the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the platform — our Indonesian-speaking agents are on hand around the clock (WIB)
• WhatsApp: +62 811 7shot 00

We are committed to resolving all data privacy inquiries promptly and transparently. Formal data subject requests will be acknowledged within 5 business days and resolved within 30 calendar days wherever possible.